Frequently Asked Questions For Property Management

  • What differentiates you from your competitors?

    We are different than many others because we are also owners. We entered the vacation rental management business as an owner first. We understand vacation rental management from the perspective of the owner, which means we understand your home is your investment, it is your asset, and we strive to maximize the return on your asset. We are asset managers, not just property managers. Some rental managers focus on nights rented and in doing so may compromise the daily rate. Rent Branson understands the value of your home and we aim to get the best rate for your home based on the merit of your property. We aim to bring you better revenue, qualified guests and service that is beyond your expectations.

  • Do I need permission/approval to market my home?

    If your vacation rental is not located in an approved neighborhood that is zoned for nightly rentals, you may require approval from Planning and Zoning (P&Z). Rent Branson is ready, willing and able to work with you and explore what the requirements may be in your area. Give us a call and one of our local area experts can help you.

  • Do you allow pets?

    Pet friendly is entirely up to you as the owner if you are compliant with the rules of your neighborhood or association. Rent Branson offers several pet friendly homes in our rental program and our results have been better than expected. Pet fees generate great revenue for you as an owner.

  • How is cleaning managed?

    Cleaning is critical to the success of renting your home and earning repeat guests. Rent Branson housekeeping is head up by a team member who has been with us for ten years. Each of our cleaners goes through a training to learn how we like beds to be made, towels to be folded, paper products to be presented. Attention to detail around cleanliness is critical and at Rent Branson it all starts with training.

    Rent Branson has a checker that walks each property before a guest arrival. We check to see all light bulbs are functional, the hot tub is clean, the front and back porch are blown free of leaves and the house is spotless for our guest.

    Each winter just after the New Year Rent Branson conducts deep cleans of our properties. In late August we conduct mini deep cleans of each property.

    Monthly all vents and intakes are checked for filter changes.

  • Do you get many reports of theft?

    Rent Branson has found that our guests are very respectful of our homes and treat them as if they were their own. Guests are more likely to leave something behind rather than take something that does not belong to them.

  • How do you market my home?

    Rent Branson takes a strategic approach to showcase your home. We target new and previous guests through a variety of online and print channels. Data Analytics is key to our marketing strategy. At Rent Branson we research, blog and report on trends, upcoming events and attractions so we are marketing your home to the right demographic at the right time. Whether your guest in a Baby Boomer, Gen X or Millennial, Rent Branson utilizes data to send the right message (in the right media) to the right individuals so we can appropriately target guests.

    Brand awareness is key to marketing your home in today’s market. Our web presence generates significant traffic attracting vacationers seeking information about Branson and area accommodations. Our blogger posts about trends, shows and upcoming events to draw interest to Branson as potential guests are considering vacation locations. Rent Branson is showcased on FB, Instagram and Twitter and other online sources. Rent Branson also partners with vendors such as VRBO (HomeAway), AirBnB, TripAdvisor and others to enhance our marketing outreach. 60% of our bookings are organic through our website.

    Rent Branson focuses on listing optimization, email marketing, photo and home description updates that differentiate us in a saturated market.

  • When will I be paid for completed reservations?

    Rent Branson pays owners once per month, twice per month during peak periods. Our Accounts Payable area will pay you through direct deposit. All accounting is available to you through our online owners’ portal where you may review accounting statements, reservation calendars, work orders and much more.

  • Do you manage properties locally or nationally?

    As a local property management company, we focus on the Branson market. Rent Branson team members live in the community we serve. With well over a decade of experience, Rent Branson has the resources to support our team with state-of-the-art technology to manage, market and maintain your home.

  • What services do you provide?

    Rent Branson is a full-service property management/asset management company. We provide professional photography, video and matterport services to capture the true essence of your home before we start marketing.

    Rent Branson manages the guest experience from their inquiry to booking to check out. While the guest is staying in your home our team is available to triage any questions that may arise during their stay.

    We provide tools in our homes to capture the guest experience and the voice of the customer. Rent Branson surveys the guest via a tablet upon arrival and via electronic survey at the end of their stay.

    Rent Branson manages maintenance from routine home inspections to deep cleans.

    Rent Branson utilizes technology solutions to keep an eye on the market and the competition to see that we are priced right for the season. Through yielding we have the capability to adjust pricing based on availability within our own listings and the listings of the market overall.

  • How do you screen guests?

    Rent Branson makes guest screening a top priority. We strictly enforce a minimum age (with proof) at the time of booking. Our property management team is on property during the stay to say hello, meet the guest and to confirm the number of guests and any pets that may have (or have not) been identified on the application. At Rent Branson we have a four-step process: We communicate online at time of booking, we communicate by telephone prior to arrival, we communicate once the guest has arrived and we communicate after the guest has departed. Rent Branson welcomes the opportunity to visit with you by phone or in person to discuss your questions in detail. Please schedule time for a visit where we can take you through a property or schedule an onsite where we can visit with you at your home.